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In the game of business, your products are only as good as their
packaging. In order to appeal to your customers, you need to do more
than advertise on billboards, TV and on the radio. With that form of
advertising, you have already caught their interest, now you need to
wheel them in like a fish on a hook.
Now that you know that you can get customers into your store, you need a way to get them to buy your products. You can't simply just walk up to them and say you should buy that. You also can't go up to them and reach in their wallets and purchase for them that way either. You need more than a gimmick. You need retail packaging that is designed to win your customer over. The hardest part of making profits is getting your customers to take that final step and commit. When consumers finally make it into a store because they have run across something that they fell they want to have, your job doesn't end there. It gets a little more challenging because now the consumer is looking up close and personal at the merchandise and having a silent conversation in their head about whether or not they can do without that item. If the packaging is obscure and messy, that customer is going to decide that they can do without that product and wait a bit longer before they make a commit to purchase it. When you lose a customer at this point, you shouldn't assume that they are going to come back later. Because if they run into that same product in another store and the retail packaging is more appealing, you have not only lost a sale to your competitor, you have also lost a valuable customer.
Understandably, things like that do happen from time to time and it is not possible to win them all over, but if you notice that quite a few customers are starting to come into your establishment and leave empty handed, you may want to take a look at a few things, because something is turning your customers off and making them uncomfortable about doing business in your establishment. It could be something as simple as the price may be higher than what is being advertised in another store, maybe the display is off or even the retail packaging doesn't seem legit and give a generic appeal.
Whatever it is that is causing your consumers to look elsewhere, you need to determine what it is and do something to fix it right away. In business, you can't afford to wait around and drag your feet. You have to be Johnny on the spot so your establishment does not end up with a bad reputation. Remember, customers talk even if they don't know each other. And they are more likely to pay attention to another's personal experience than they are to an advertisement.
Now that you know that you can get customers into your store, you need a way to get them to buy your products. You can't simply just walk up to them and say you should buy that. You also can't go up to them and reach in their wallets and purchase for them that way either. You need more than a gimmick. You need retail packaging that is designed to win your customer over. The hardest part of making profits is getting your customers to take that final step and commit. When consumers finally make it into a store because they have run across something that they fell they want to have, your job doesn't end there. It gets a little more challenging because now the consumer is looking up close and personal at the merchandise and having a silent conversation in their head about whether or not they can do without that item. If the packaging is obscure and messy, that customer is going to decide that they can do without that product and wait a bit longer before they make a commit to purchase it. When you lose a customer at this point, you shouldn't assume that they are going to come back later. Because if they run into that same product in another store and the retail packaging is more appealing, you have not only lost a sale to your competitor, you have also lost a valuable customer.
Understandably, things like that do happen from time to time and it is not possible to win them all over, but if you notice that quite a few customers are starting to come into your establishment and leave empty handed, you may want to take a look at a few things, because something is turning your customers off and making them uncomfortable about doing business in your establishment. It could be something as simple as the price may be higher than what is being advertised in another store, maybe the display is off or even the retail packaging doesn't seem legit and give a generic appeal.
Whatever it is that is causing your consumers to look elsewhere, you need to determine what it is and do something to fix it right away. In business, you can't afford to wait around and drag your feet. You have to be Johnny on the spot so your establishment does not end up with a bad reputation. Remember, customers talk even if they don't know each other. And they are more likely to pay attention to another's personal experience than they are to an advertisement.
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