Thursday, April 26, 2012

5 Helpful Tips to Run a Good Design Agency

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These days the term "design agency" can mean many things. From website creation to t-shirt graphics and advertisements involving copy writing and marketing there is usually one thing in common: a strong emphasis on graphic design. Running a company that specializes in graphic design can be both challenging and rewarding. Here are some tips to help make your design agency run as smoothly as possible for maximum ROI.
Firing Customers
As with any business your customers are your lifeblood. However some customers are more trouble than they're worth. If a customer is giving you or your team a hard time and is being a general pain to work with it may be time to let them go. There is no sense in letting problem customers drag your business down. Here are some signs that identify a problem customer:
They think they know more than you do about graphic design
They want to micromanage you
They are extremely picky
They ask for constant revisions of your work for free
They refuse to pay the full price upfront (if you take payment upfront.)
Promoting Creativity Among Your Team
When running a design agency you want to get as much out of your team as possible and encourage them to take the initiative. However, you want to make sure they have the proper experience before doing this so they know where the line is and not to cross it. When a team member does something exceptionally creative or has a revolutionary idea be sure to reward them with a small bonus as a way of promoting that kind of decision making.
Eliminating the Unnecessary
This is important both on the financial and creative side of things. When it comes to business expenses you want to eliminate as many as you can as soon as possible for optimum ROI. In the realm of graphic design you also want to avoid superfluous graphics and design elements to streamline your work.
Leaving Finances in the Right Hands
Just because you're an amazing graphic design artist, manager or administrator doesn't necessarily mean you're the right person to handle the financial side of your business. If you're struggling with this hire an accountant or other business professional as soon as possible. A word of caution though, make sure the one you hire is reputable, you don't want someone screwing you over.
Exceptional Customer Service
When it comes to serving your clients you want to always over deliver; give them more than they pay for. In addition to this also make sure you have a rewards program, discounts and other incentives in place to attract new customers and keep current clients coming back for more. Also make sure you have someone with a naturally friendly attitude in charge of customer relations if you're unsuitable for that task yourself.
These tips should come in handy if you're looking to take your design agency to the next level. Getting rid of problems such as troublesome clients, unnecessary business expenses and design elements that waste resources is a huge step in the right direction. Attracting new customers and creating repeat customers is also hugely important. Overall running a good design agency is just like most other businesses, as long as you have you priorities straight it's simple to optimize you ROI in an efficient manner.
Dewsign specialise in website design Cornwall and also offer web development agency London. Creating award winning websites, eCommerce sites, bespoke software applications and more.

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