Tuesday, November 8, 2011

Traditional Advertising Vs Social Media

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In the past 5 years, social media networking sites have shifted from casual social networking to being serious tools for both large and small businesses to promote, sell products, share ideas and engage and connect with their client base.
I think the key words here are engagement and relationships. We've all grown tired of being 'sold to', bombarded with ads (though of course it's still as prevalent as ever, if not more so). As customers, we want to be informed, and be able to connect with a product or service and social media gives us the perfect platform to do this. It really should be part of any businesses online marketing plan.
For businesses, word of mouth has always been powerful, but has become even more so with social networking. One of the main 'concept abilities' is the ability to share up-to-date information easily and in a concise way. On social networking sites, if you like a product, people will know it almost instantly and of course if you're unhappy that information will be shared just as easily, at the click of a button.
Another benefit is that social media gives clients and customers the opportunity to provide almost immediate feedback to the business.
The key is to kick start the conversation process, participate by creating relevant content your clients can engage with then let your clients pass it on.
I'm not saying we need to shun traditional forms of paid advertising, these are still relevant, but what I am saying, is companies who choose to tap into social media and engage with their customers, without a doubt, do better than those companies who rely on more traditional means of communication. These are simply the facts.
Just to give you an idea of numbers, Twitter has over 20 million users, it's estimated that 180 million people log into Facebook every day while there are around 800 million users in total. All this exposure for free!
Just look at the recent reactions to the death of Steve Jobs. This outpouring of grief, as well as the personal connections many people felt to Steve Jobs, would not have happened if it weren't for social media sites.
The most well-known social media sites are Twitter, Facebook, LinkedIn, Myspace and YouTube, yet there are also more industry specific social media sites in areas such as Tourism, Finance, Parenting and Business....do a quick search on Google, as these seem to be growing daily.
Be creative with social media. For businesses, writing blog and articles, and sharing these on social networking sites can be beneficial in two ways. Not only will it keep your clients updated on the latest news on your industry or business, but it could also help with search engine optimization on your website - another powerful internet marketing tool. Or you could post an online survey!
Finally, remember the 'social' part in Social Media. It is a regular, ongoing commitment, keep on top of it, otherwise one day you'll find your followers or friends will have disappeared!
If you don't have time to manage your online marketing or social media, give Virtual Admin Angel a call. Our team has plenty of experience managing our client's online social marketing, such as social media, search engine optimization, article writing, blog and e-newsletters.
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